![]() Ideally, we'd like to help assist you in making the right product purchase for your lighting needs! If you have any questions regarding products you're looking to purchase, please don't hesitate to send us a message and we'll be able to assist you. Simply put, our suppliers charge us a restocking fee - sometimes exceeding 25%. Restocking fees are never convenient, but are a necessity for us to make up the loss we take due to returns. You may also exchange your purchase for other product(s) of equal or greater value, and the re-stocking fee is reduced to 15%.Your credit will be applied when the item has been received and inspected. You will not be issued a credit if we cannot confirm delivery of the item. For your protection, your return must be shipped via a carrier that can provide full tracking information including delivery confirmation.Customers are responsible for all shipping fees back to our warehouse. All merchandise that is returned must have an RGA Number. Products must be sent in to Concept Lighting within 30 days after receiving a return approval.A restock fee of 25% will apply to all returns. They must be repackaged properly in the original packaging. Products must be in original condition, having never been installed.If you are exchanging your item/s we will process your new order and issue a return. Our Specialists will contact you within 3 business days to confirm your request. If you've received damaged merchandise we will replace it at no cost to you, see below for replacement/return instructions. We will contact you within 3 business days with instructions. Simply email us within 30 days of receiving your product and advise us of the reason for your return. Returns must be pre-authorized by our Customer Service team before you can return any merchandise. We understand, however, that it can be difficult to shop from a computer screen and that's why we have a straightforward return and exchange process. We believe you will be very pleased with our products. Nunavut, Northwest Territories & Yukon: $99.99 If additional shipping fees are required, you will be contacted by our Customer Service representatives.įor orders below $300, the following shipping rates are as follows:Īlberta, British Columbia, Manitoba, Newfoundland & Saskatchewan: $34.99 Some larger items, and items being shipped to remote areas, may be subject to an additional flat rate shipping fee of $100. Items being delivered to condos or apartment buildings are brought to the lobby. The delivery team does not enter your home or assemble/install your item. Once your item is shipped, you will receive a tracking number. Items containing hazardous or regulated materials or some very large or heavy items must be shipped to you via freight carrier-these items are identified at time of purchase. ![]() We do not ship outside of the Canada at this time. We are also proud to offer *FREE Standard Ground delivery within Mainland Canada on all orders over $300. We do not charge you extra shipping for split shipments. If you ordered two or more items, you may receive them in multiple boxes on different days, due to varying item availability and shipping locations. Please keep our packaging and do not alter the item from its original condition.Most items ship within 10 business days of placing your order (some vendors/items are made to order and require longer to process). If you need to make a return, we're always happy to lend a hand by providing return label(s). If something is not right, please Call or Text us at 80 or Call 84 (Mon - Fri, 9am - 5pm ET) within 30 days of placing or receipt of your order, and we'll be happy to make it right for you. It is our pleasure and responsibility to serve our customers with a Five-Star Experience when they shop from us. To determine the exact color of a finish, fabric or material, please Call or Text us at 80 or Call 84 (Mon - Fri, 9am - 5pm ET) before placing your order. ![]() We strive to provide an accurate representation of finishes, fabrics, and materials displayed on our site however, due to changes in lighting and a wide variety of resolution qualities on different computer monitors, some color variation is possible. Ideal For Bedroom Living Room Hallway Office. Together they contrast beautifully with the stained glass mosaic creating a classic design. The Parkwood collections craftsman style motif features classic Bronze components and a Mica inner shade. Z-Lite(Z14-55TL) Craftsman Style Parkwood Collection 2 Light Table Lamp In Bronze Finish With Glass Shade In White Mica + Tile Finish.
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